Frequently Asked Questions

About Our Cyber Liability Choice Select Policy

Still Have Questions?

If you still have a question, use our website contact form to let us know how we can assist you and provide the information you need.

Need to speak to us?

Call 855.385.2160
Monday through Friday
9am – 4:30pm EST.

Security Breaches

The nonprofit consumer organization Privacy Rights Clearinghouse, identified over 227 million individual records containing sensitive personal information that were involved in security breaches in the U.S. during the period 2005 through 2008.

Is the Cyber Liability Choice Select policy guaranteed issue?

Yes. As long as you fit into one of the many occupations listed (on the application form). We only ask a few basic information questions to calculate the premium based on your needs, and then to enroll you.

What is CLCS?

Cyber Liability Choice Select is a multiple indemnity and expense insurance product that insures you against third party information breach, which includes all digital and all paper records. HIPAA has severe criminal and civil fines, penalties and enforcement requirements that are costly.

What is an information records breach?

This is unauthorized disclosure to any party outside of the healthcare worker-patient relationship.

What is a third party?

A third party is a mover of your records, a data storage facility, a client information storage company, or any vendor who handles your patient records information whether online, digitally, or with paper files.

What is a first party?

A first party would be you and/or a certain employee in your practice or business who handles your records, whether digitally or in paper format.

What are the cyber laws and patient records breach laws that impact me?

Your state has a variety of laws and Licensing Board breach notification requirements that can require a lawyer to represent you, plus fines and penalties you must pay. The HIPAA High Tech Law CFR Part 160 is of particular impact to healthcare workers and requires appropriate safeguards to protect the privacy of personal health information. The law stipulates expensive notification requirements to all patients, even if only one patient record is breached. Also required are security audits and identity theft subscriptions purchased by the healthcare worker for the victims.

Why do I need Cyber Liability and Cyber Device insurance protection?

Damages, legal defense, mass patient notification fines, and penalties arise when a breach occurs. It is likely your practice will become bankrupt without coverage for these perils if a breach occurs. Check the product listing to see the choice of benefit coverage and limits.

Who stands behind your insurance policies?

The RRG is reinsured by the leading worldwide reinsurer, SwissRe. NASWIC, a captive insurance carrier, also reinsures all of the RRG’s insurance products, and NASWIC carries the stellar A.M. Best A- “Excellent” rating nationally.

Are there any deductibles in any of your insurance policies?

None, and there never will be because RRG law precludes deductibles. All competitors have a deductible and many are virtually hidden.

Are your insurance policy contracts complicated and difficult to understand?

No. The RRG’s contract policies are written in clear, simple, and easy to understand language with all coverages clearly stated. Unlike the competitors, there is no foggy gibberish language, confusing cross-references or buried exclusions that confuse people. What you see is what you get with the RRG

What do I do if I need to make changes to my insurance policy?

Call us at 855-835-2160 or email us to [email protected]. Licensed insurance agents are standing by to help you.

What happens if I have a claim?

Call us at the toll-free HELP LINE number provided. We will conduct a detailed claims intake and immediately start the claims adjudication process on your behalf.

Can I select my own lawyer to defend me?

Yes, but you pay the costs if the lawyer is not in our network. We provide legal defense from our lawyer network of over 350 lawyers in all 50 states to defend you. We pay these legal costs.

Is the RRG a Mutual Insurance company?

All Preferra Insurance Company RRG, formerly NASW Risk Retention Group policyholders are members of a mutual insurance company and therefore their policy is evidence of their mutual ownership interest in the Preferra Insurance Company RRG, formerly NASW Risk Retention Group a mutual insurance company.